Can a gift be refunded if it was made in error?

If a gift has been made twice, for an obviously incorrect amount, or you can prove that your debit/credit card has been used without your authority, we will investigate making a refund. It is important that you let us know about the error by contacting us as soon as possible.

If you have made a gift, but in support of the wrong charity or on the wrong fundraising page, we will do our best to help, but if funds have already been released to the unintended recipient, this may not always be possible.