give.net

FAQ

What is the minimum I can give regularly using give.net?

The minimum is £5. The maximum is £1,000,000.
What is the minimum I can donate using give.net?

The minimum is £1. The maximum is £1,000,000.
What is the reference number?

This is your unique identifying number or code provided by the charity you wish to support, to help them find you on their systems.
What are the donation details?

This is for you to let the recipient know any details about your gift or what it is for.
What is give.net?

Give.net is an online fundraising website operated by Stewardship.
Who is Stewardship?

Stewardship is a Christian charity that has been helping generous people to give since 1906. We make giving easy, inspire greater generosity and strengthen Christian causes. Learn more about Stewardship.
What does it cost to use give.net?

Give.net is free for charities and churches to use - there are no subscriptions to pay. We do retain a small amount from gifts made to cover our administration costs, which usually comes from the Gift Aid we reclaim. Find out more about our fees.
What is a reference number?

This will be provided by the charity you wish to support, for example, a Child Sponsorship reference number. If you don’t have one, don’t worry! We can also add that for you at a later date if necessary.
Can I give from outside of the UK?

Sorry, Direct Debits can only be created by those who have a UK bank account.
What happens if I tick to give anonymously?

If you choose this option your personal details will not be disclosed to your chosen charity.
Can I give on behalf of a group/company/church or other corporate body?

Please only use this form if you giving in a personal capacity. There are some additional steps we need to complete to help your group give, so please contact us for help getting started.
Why do you need my email address?

We will use your email address to confirm your regular gift is set up, along with any subsequent changes you may make to your giving in the future. We will also use it to see if you already have an account with us to save you entering your details again.
Why do you need my email address?

We will use your email address to confirm that your gift has been set up. We will also see if you already have an account with us to save you entering your details and registering again.
What is a Stewardship account?

A great way to organise your charitable giving! Give.net is an extension of Stewardship’s online giving accounts, which is a bit like internet banking but for all your charitable giving. The idea is simple – you make all your charitable gifts to Stewardship (regularly by Direct Debit, one-offs by card, or straight from your salary by Stewardship Payroll Giving) and we reclaim Gift Aid on it all (if you tell us to). You then ask us to make donations out, regularly or occasionally, to any of the (19,000 and counting) recipients registered with us. All your giving, in one simple, easy-to-organise online account
What information, if any, will you pass on to the charity?

We will never share your name or any contact details if you mark a donation as anonymous.

By agreeing to our terms and conditions you confirm that you are happy for us to share your name and contact details with your chosen charity, along with the amount you’ve requested to give and any reference you include. This information is only ever shared securely with your chosen charity via a secure recipient account that we control, under the agreement that the charity holds this data in full compliance with the Data Protection Act.

We never share bank information.
What information, if any, will you pass on to the charity?

We will never share your name or any contact details if you mark a donation as anonymous.

By agreeing to our terms and conditions you confirm that you are happy for us to share your name and contact details with your chosen charity, along with the amount you’ve requested to give and any reference you include. This information is only ever shared securely with your chosen charity via a secure recipient account that we control, under the agreement that the charity holds this data in full compliance with the Data Protection Act.

If you make a gift using a give.net fundraising page, we will share your name, the amount of your gift and any message with the page owner, and this information will also be visible to anyone viewing the fundraising page.
Why do you need my date of birth?

We need your date of birth so that we can comply with government legislation. In some instances we are required to verify client identity as part of the anti-money laundering regulations. The "Know Your Customer" check we may need to do in a small number of cases is not a credit check. It just confirms that the details we have are correct.
Is my giving eligible for Gift Aid?

Gift Aid can only be claimed on your giving to Stewardship, via give.net or any other means, if you can confirm that your gift comes from your own personal income and you have paid the same amount or more in tax that Stewardship will reclaim.

For example, for Stewardship to reclaim Gift Aid on your gift of £10 you must have paid £2.50 or more in tax during the current tax year. For £1,000,000 you will need to have paid £250,000 in tax.

You can update your Gift Aid status with Stewardship at any time.
Can I give even though I don't pay tax?

Yes, just please make sure you choose ‘no’ when we ask about Gift Aid. We will still make a small deduction from your gift towards our administration costs.
What changes will affect my Gift Aid declaration?
Please let stewardship know if you:
- Want to cancel this declaration
- Change your name or home address
- No longer pay sufficient tax on your income and/or capital gains
Whoa! How do you know me already?

You must have used give.net before, perhaps to sponsor a friend or make a one-off donation, or used one of Stewardship’s other services, like our giving accounts or Payroll Giving. Please contact us using the details above to find out more.
In what format do I need to enter my login details?

Enter all of your username in lowercase letters. Your username will be at least 6 characters long.

Enter all of your password, which will be case sensitive. Your password will contain characters from at least two of the sets of letters, numbers and punctuation marks.

Enter all 4 digits of your PIN.
What if I can't log in or I've forgotten my log in details?

If you have previously logged in to give.net or a stewardship giving account you can request a login reminder. If you still have difficulty logging in, please contact us using the details above.
What format does my login information need to be?

The Username must be between 6 and 50 characters long and may include letters, numbers and punctuation marks.

The Password must be between 8 and 20 characters and must contain characters from at least two of the sets of letters, numbers and punctuation marks.

The password reminder cannot contain the password.

The PIN must be a 4 digit number.
I have a joint bank account, can I still tick yes?

Yes, as long as your name is on the bank account and your bank account enables just one person to authorise an instruction. If your bank account requires more than one person to authorise an instruction, tick no to download a PDF form.
I’m not an authorised account holder, can I still tick yes?

No! If your name is not on the bank account which you are entering you should not continue this gift process.
There is not enough space for me to put my full name, what do I do?

You are welcome to use title and initials in this section (e.g. Mr A Jones or Mr A & Mrs B Jones). Any initials must match those that your bank holds for you. You must include your full surname.
Why do you have these bank details on my account already?

You may have given us alternative bank details during a previous visit to give.net, or you use one of Stewardship's other giving services. Please contact us for details.
Can I add this amount to a regular gift that I already have set up?

Yes, but you will need to do that by logging in to your main Stewardship account and selecting 'Manage Regular Giving'
What payment methods can I use on give.net?

If you are paying by credit or debit card, we accept MasterCard, Visa, Delta and Maestro. We do not accept American Express. You can also using an existing balance from a Stewardship giving account, or use your account to fund a gift direct from your bank account (providing you have an active Direct Debit in place with us)
How does our fee compare to other fundraising websites?

Our fees are very competitive compared to other fundraising websites. We only take a 3% fee on gifts, and there are no start up costs or subscriptions for our recipients to pay.

Find out more about our fees.
What cards do we accept?

We currently accept: MasterCard, Visa and Visa Debit.
What is CVV?

CVV stands for "Card Verification Value" and it is used to prevent internet fraud.

For a Visa or MasterCard, your CVV number can be found on the back of your card in the signature area. It is the last three digits in the box.
How do I make changes to this gift in future?

You can see all of your give.net fundraising pages and regular gifts on your give.net dashboard where you can cancel the regular gift you have just created. You also get free access to a full Stewardship giving account from which you organise all of your charitable giving and more. Use the full account if you wish to amend the amount of your regular gift.
What else can I do with my Stewardship login details?

You can use your Stewardship login details to add more donations or start fundraising on give.net. You also get free access to a full Stewardship giving account from which you can organise all of your charitable giving and more.

You're giving to support Friends of Luton Parish Church

Give monthly by Direct Debit to support Friends of Luton Parish Church

Include any details and/or your reference number